795 Main Street     Berlin  NH   03570        Ph: 1.603.752.7505


A. V. Home Care Services

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About A V Home Care                                                                                                                                                    

Member:





Professional Commitment

  • Quality Assurance
  • Corporate Compliance
  • Liability Insurance
  • Workman's Compensation
  • In-home spot checks by Supervisors
  • Criminal Background Checks
  • Continuing Education for Workers
  • State Licensure
  • Community Benefits Reporting Annually
  • HIPAA
In 1975, an agreement between the State of NH and the newly formed Androscoggin Valley Home Care Services was made. With a grant from the state, our original 6 workers were trained by a nurse and dietician to deliver quality in-home support. As the years passed, the agency burgeoned, employing 150 women at the height of the Medicare boom in the 1990's. 

Nurses:  AVHCS nurses train and supervise our in-home staff, make client visits, and work with health care agencies to cover the many needs of our clients. They specialize in care management, that is, they make sure that every aspect of a client's in-homeneeds are addressed as they come up over time.
Licensed Nurse Aides (LNA's) are professionals trained to assist with personal care which can include: 
  •     Bathing, dressing, grooming, shaving 
  •     Toileting 
  •     Oral hygiene 
  •     Ambulation or transferring (bed to chair, for example) 
  •     Exercise programs as prescribed by a therapist 
  •     Shampoos and hair styling 
  •     Medication reminders and assistance 
  •     Respite Care (for caregivers to get a break)

Homemakers are specially to work with the client and family to asssure that all household responsibilities are covered.
See What We Offer.

To ensure your security and peace of mind, all workers are carefully screened and selected. Our pre-employment and periodic screening includes:
  1.     Criminal background checks 
  2.     Motor vehicle checks 
  3.     Pre-employment physicals
  4.     TB testing
  5.     State of NH Adult Protective Services Registry   
  6.     Board of Nursing License Check
  7.     Federal Sanctions Medicare List
In addition, we assure that our staff:
  • liability insurance
  • workmans' comp insurance
  • uses protective equipment for your safety
  • receives on-going training

Administrative Staff:   
    Margo Sullivan, Executive Director mcsullivan@avhomecare.org   
    Helen Gagne, RN, Client Services Coordinator
                     hgagne@avhomecare.org   
        Pauline Tibbetts, Coordinator Homemaker Services 
                     ptibbetts@avhomecare.org
        Fran Cusson, Chief Financial Officer  fcusson@avhomecare.org   

Office Staff:
  
    Diane LaRoche, RN  dlaroche@avhomecare.org
     Susan Kelley, RN skelley@avhomecare.org     
    Annette Letellier, Human Resource Coordinator
                                 aletellier@avhomecare.org 
    Lise Grondin-Danault, Payroll, Billing, Marketing Coordinator
                                 lgrondin-danault@avhomecare.org 

In Home Staff:   
    Licensed Nurses Aides 
    Professionally Trained Homemakers 
    Companions

For more information, contact Helen Gagne or Pauline Tibbetts, at 603.752.7505


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