Client Safeguards: To ensure your security and peace of mind, all AVHCS workers are carefully screened and selected. Our pre-employment and periodic employee checks include:
Criminal background and motor vehicle checks
State of NH Adult Protective Services Registry
Board of Nursing License Check and
Federal Sanctions Medicare List
In addition, our staff have:
General liability insurance and workmens' comp insurance
Uses protective equipment for your safety
Receives on-going training
For more information, contact us at 603.752.7505
A.V. Home Care Services
Protect from Imposters
Tips from Home Care: know how to protect yourself from home care impostors!
A.V. Home Care Services has learned that people posing as home care workers are seeking entry into the homes of seniors and recently hospitalized people, “for safety and medication checks.” These people claim to have been sent by a medical provider or physician of the person in the home, they are dressed in scrubs, and know a bit of medical lingo to sound believable.
BEWARE of anyone who you do not know trying to gain entry into your home for these reasons. Legitimate home care workers are assigned only after an official “intake” process has taken place with a case manager or nurse, who does an assessment, has paperwork signed, etc. It is a process that takes time, and includes review of client rights and responsibilities, contact information for the agency you are working with, printed materials, a file for home with a care plan in it, among other things.
Look for these signs of a legitimate home care service before you are targeted and taken advantage of:
Agency personnel always make phone calls with you to set up an appointment in advance of any visit, to let you know the day/time and worker who will be going to your home.
Workers from licensed home care agencies are mandated to wear name tags. These can look differently, one agency to another, but you should feel free to ask for identification if they are not wearing one.
Ask for the name of the agency who has sent any worker at your door. Get the phone number and tell them you will call to confirm.
Do not allow any stranger access in evening hours or on weekends, these are “off hours” and are certainly times when you would KNOW if someone was legitimately assigned to you.
Protect yourself with a life alert if you need one. Pressing that button can be your lifeline in more than one situation!
Call the police with any concerns, it is not silly or a bother, it is for your protection.